Use of the Platform


By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

If Sustain Fibre LLP decides to change the Terms of Use or Policies, we will post the new version of the Terms of Use or the Policies on the Site and update the date specified above. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload of the Terms of Use and Policies on the Site. Your continued use of the Platform following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies whether or not you have read them. For this reason, you should frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Site.


Privacy Practices

We understand the importance of safeguarding your personal information and we have formulated a Privacy Policy, to ensure that your personal information is sufficiently protected. Apart from these Terms of Use, the Privacy Policy shall also govern your visit and use of the Site. Your continued use of the Site implies that you have read and accepted the Privacy Policy and agree to be bound by its terms and conditions.

Information on the site

Sustain Fibre LLP makes every attempt to ensure that our online catalogue is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, colour and size may vary. Our aim is to provide you with maximum information about the products, so that you can make an informed decision to purchase. Sustain Fibre LLP reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability of the product or services.

Eligibility criteria

Persons who are “incompetent to contract” within the meaning of the Indian Contract Act of 1872 are not eligible to use this Website. If your age is below 18, you are prohibited to use/purchase/contract from/with, this website. Those who choose to access this website from outside India are responsible for compliance with Indian local laws if and to the extent that local laws are applicable.

Pricing of the products

If a product / service is listed at an incorrect price or with incorrect information due to any technical error, Sustain Fibre LLP shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product/ service, unless the product has already been delivered or the service has already been availed by you, you will be notified. In the event that Sustain Fibre LLP accepts your order the same shall be debited to your credit card/ debit card account and duly notified to you by email or SMS that the payment has been processed. The payment may be processed prior to Sustain Fibre LLP dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed to your credit / debit card account. Sustain Fibre LLP may revise and cease to make available any product/ services at any time. In the event, Sustain Fibre LLP is unable to deliver the product to you on time or at all, you will be notified by an e-mail and your order will be automatically cancelled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. Sustain Fibre LLP shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.

Cancellation/ refunds and returns

Please refer to our Cancellation, Refunds and Returns Policy provided on our Site.

Modes of payment

Payments for the products available on the Site may be made in the following ways: Payments can be made by Credit Cards, Debit Cards, Net Banking and Gift Cards and Cash-on- Delivary. Credit card, Debit Card and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order. All payments on www.MORALFIBRE-FABRICS.COM are securely processed. We accept most major credit and debit cards including Visa, MasterCard and American Express via CC Avenue. We will ensure confirmation of ordered item(s), availability and shipping before processing your order transaction. You will be advised by e-mail if we are unable to complete your order. You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to us. Payment gateway, CC Avenue takes care of the security by capturing the credit card details and sending it directly to the bank. They use secure line and SSL. We as a merchant are not allowed to store any credit card information at our portal. Your payment card will be debited for your order on the day we send you the formal order confirmation.

Gift Card:

Tie and again Sustain Fibre LLP might offer Gift card. Gift Card is not a cash card. This card is not redeemable for cash and credit. Gift Card will expire in 6 months from the date of Issue.

All returns/refund are subject to exchange and return policy. reserves the right to amend the terms and conditions of Gift Card at any time and to take appropriate action, including the cancellation of the card, at its discretion, it deems such as action necessary.

Shipping and Delivery

Please refer to our Shipping and Delivery Policy provided on our Site, as amended from time to time. All packages are insured by our shipping partner.

Site content

All content of the site MORALFIBRE logo, all designs, text, graphics, images, information, data, audios, software and any other files that may be hosted on the website, or otherwise provided are the copyright of Sustain Fibre LLP., its licensees or principals. These are protected by copyright patents, trademarks, intellectual property rights, and unfair competition laws. The Site may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the contents of the Site at any time, but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site.


MORALFIBRE and other logos, and any product or service name, or slogan contained in our Site are trademarks of Sustain Fibre LLP and its suppliers or licensors, and may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed, in whole or in part, in any way without the prior written permission of Sustain Fibre LLP or the applicable trademark holder. Meta tags or any other “hidden text” utilizing MORALFIBRE or any other name, trademark or product or service may not be used without prior written permission. All other trademarks, registered trademarks, product names and logos mentioned in our Site are the property of their respective owners.

Your obligations

Please provide Sustain Fibre LLP true, accurate, current and complete information about yourself as prompted by registration form. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Sustain Fibre LLP has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with this as per Agreement, Sustain Fibre LLP reserves the right to confirm and validate the information and other details provided by you at any point of time.

That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Sustain Fibre LLP for re-delivery shall be claimed from you and you shall pay such cost.

Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation of offer included in the item’s description.


Sustain Fibre LLP reserves the right, at our sole discretion, to limit the quantity/value of the items purchased by you and such restrictions may be applicable to orders placed by the same account, the same credit/debit card, and also to orders that use the same billing and/or shipping address. Sustain Fibre LLP will provide notification to the customer should such limits be applied.

Website security

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation,

  • accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
  • attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
  • attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mail bombing” or “crashing;”
  • sending unsolicited email, including promotions and/or advertising of products or services; or
  • forging any header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability

Sustain Fibre LLP is entitled to investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site

Sustain Fibre LLP is entitled to investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.